Sports / Mobile
side222 collects and uses your information only to operate your wallet, process transactions through bKash, Nagad or Bank Transfer, and keep your account secure. This policy explains exactly what we collect, why we hold it, and what choices you have — access and availability depend on your local law and eligible regions.
When you open an account with side222, we collect the information needed to verify your identity, process your wallet activity, and deliver the account services you have requested. This includes your registration details, the payment methods linked to your account such as bKash, Nagad, Rocket or Bank Transfer, your session and device data, and records of transactions made through your wallet. We do not sell your personal data to third parties. We share information only where it is strictly required to operate your account — for example, with the payment processors that handle your bKash or Nagad transfers, or where disclosure is required under applicable law. Data is stored on secured servers and retained only for as long as your account remains active or as required by the legal obligations that apply in your eligible region. If your account has been closed, we retain only the records we are legally required to keep. We do not use your payment details — including bKash wallet numbers or Bank Transfer records — for any purpose beyond processing the transaction you have authorised. Eligibility to hold an account and the scope of data-processing obligations each depend on your local law and the region in which you access our platform.
This policy applies to data collected directly through the side222 platform — your account registration, wallet transactions, session activity and any communication you send to our support team. It does not extend to third-party services you may access through links on the platform, including external payment processors or game content delivered by our studio partners. Each of those services operates under its own data terms. Understanding the boundary of this policy helps you know where to direct any data question.
Login history, device identifiers and session records are collected each time you access your side222 account. These records are held to protect account security and are not shared outside operational necessity.
Payment activity through bKash, Nagad, Rocket or Bank Transfer is logged against your account. These records support withdrawal and deposit history visible inside your wallet and are retained per applicable legal requirements.
Pages you browse, games you open and time spent in the lobby are recorded as aggregate or pseudonymous usage data. This helps us keep the platform stable and relevant. It is not linked to your name for marketing purposes.
Game studios, payment gateways and any external link you follow from side222 operate under their own privacy terms. We do not control how those parties handle data once you have left our platform environment.
You have the right to know what personal information side222 holds about your account and to ask us to correct any detail that is inaccurate. Start by opening the account settings page — your registered email address, linked payment methods and contact details are all visible there, and most can be updated directly through the form shown. If you find a record you cannot correct through self-service, contact our support team with the specific detail you want reviewed. We will respond through the same channel you used to reach us. You may also ask us to clarify how long a particular record is retained, why it was collected, or whether it has been shared with any third party. These rights apply where permitted under the law of your eligible region. Submitting a data query does not affect your account status. Any change to core identity records — such as your registered name or national ID details — may require additional verification steps as shown during the correction process.
Open account settings to see the profile information and payment methods currently linked to your wallet, including bKash or Nagad numbers you have registered.
Update contact information directly through the account settings form. For records you cannot change yourself, raise a correction request through support and describe the specific field involved.
If you want to know why a piece of information was collected or how long it will be kept, write to our support team. State your account email and the specific data point in your message.
Use the live chat or email route published on the site. We handle data queries through the same support paths as account questions — no separate portal is required.
If you have a question about how side222 handles your data, the quickest route is the live chat icon visible at the bottom of any page when you are logged in. For written requests — such as asking for a copy of your data or raising a correction — use the email route listed in the Contact section of the site. Include your registered account email and a clear description of your request so we can respond to the right record. All privacy-related messages are handled through the same support team that manages account queries.
Open the chat icon on any page while logged in to reach the support team. Suitable for quick questions about what data is held or how a transaction record appears in your wallet.
Send a written data request to the email address published in the site's Contact section. Include your account email and the specific record or question. This route is recommended for correction and retention queries.
Check the account settings page first — many details such as your linked bKash or Nagad number, registered email and contact preferences can be reviewed and updated directly without contacting support.
uses standard session and functional cookies to keep your account active across pages and to remember your wallet preferences. You can manage cookie settings through your browser. We do not use third-party advertising cookies to build a profile of your activity for resale. Account security relies on your login credentials; if you suspect unauthorised access, change your password immediately through the account settings page and contact support through the published email route. Data retention periods follow the legal requirements of your eligible region — we do not hold records longer than necessary.
Functional cookies keep you logged in and remember your language and wallet preferences. No advertising or cross-site tracking cookies are placed without disclosure. Manage them through your browser settings at any time.
Your login credentials protect access to your account and your linked payment methods, including bKash and Nagad. Use a strong, unique password. Report any suspicious access to support immediately using the email route on the site.
We keep your account records for as long as your account is active and for the period required by the law of your eligible region after closure. Payment transaction logs, including Bank Transfer records, are subject to the same retention rules.
To request deletion or correction of a record we cannot update in self-service, contact the support team by email with your account details. We aim to confirm receipt and next steps through the same channel you used.
These questions cover the data and privacy topics we hear most often. If your question is not here, reach the support team through the routes listed in the Contact section of the site.
We collect the details you enter during registration — name, email address and contact number — along with the payment method details you add, such as your bKash or Nagad number. Session and device data is also recorded each time you log in to protect account security.
Your payment details are shared only with the processor needed to complete the transaction you authorise. We do not share bKash, Nagad, Rocket or Bank Transfer data with third parties for commercial purposes. The scope of sharing depends on the legal requirements of your eligible region.
Open the account settings page when logged in. Your registered email, linked payment methods and contact details are visible there. For a broader record of your data, send a written request to the email address in the Contact section and include your account email in the message.
You can request deletion of your personal data by contacting the support team via the published email route. We will confirm what can be removed and what must be retained under applicable legal obligations in your region. Deletion requests do not override retention requirements set by law.
We use functional and session cookies to keep your account active and to remember wallet preferences. You can manage or block cookies through your browser settings at any time. Disabling certain cookies may affect how the account and wallet pages load on your device.
Change your password immediately through the account settings page, then contact our support team using the email route published on the site. Describe the activity you have noticed and include your registered account email so the team can review the access log for your account.